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Principle V

Respect

Never Compromise Your Convictions

The tax collectors and sinners were all drawing near to listen to him, but the Pharisees and scribes began to complain, saying, "This man welcomes sinners and eats with them." So to them he addressed this parable. "What man among you having a hundred sheep and losing one of them would not leave the ninety-nine in the desert and go after the lost one until he finds it? And when he does find it, he sets it on his shoulders with great joy and, upon his arrival home, he calls together his friends and neighbors and says to them, 'Rejoice with me because I have found my lost sheep.' I tell you, in just the same way there will be more joy in heaven over one sinner who repents than over ninety-nine righteous people who have no need of repentance.” (Luke 15:1-7)

One of my sales managers once told me there were two things you never discussed with a prospect: politics and religion. I am here to tell you that the one thing you should discuss with every prospect is religion.

Now I am not implying that you should use every appointment or sales call as a platform to evangelize, but neither should you “hide your light under a bushel” (cf., Matt. 5:15; Luke 11:33). I believe that, as a Christian, you have a responsibility to acknowledge your convictions and beliefs. If a prospect knows you have a solid Christian base, they will be less likely to ask you to do anything to compromise those beliefs. If you stand firm in your beliefs, you will also appear more genuine because you are not hiding them.

Today, our society is composed of people who keep to themselves. I say you are who you are because of your convictions, and you are a product of your beliefs. Your prospect needs to know what you stand for. If you must compromise your beliefs to gain a sale, that is business you do not need.

You never know where or when you may run into one of your customers. If you have tried to convince them you have a particular belief or feeling and your customer finds you one day in complete contradiction, you have lost all credibility.

Many salespeople decide to take a stand or share a point of view contradictory to their true beliefs because they believe it to be their prospect’s belief or point of view. In an effort to win points, they have now compromised their own beliefs and convictions. What if they misunderstood what their prospect’s beliefs truly were? The salesperson would then have not only taken a position contradictory to what they truly believe in, but also contrary to what their prospect truly believes. What would happen if their prospect is unhappy with his or her current point of view? By compromising their own beliefs and convictions, the salesperson may easily lose the opportunity to take a position their prospect might have responded to.

Imagine that you have compromised your own beliefs and expressed an opinion in agreement with a husband. Then, when his wife arrives, she expresses the opposite opinion! What do you do then? Worse than that, what happens when the husband reverses his position to take his wife’s side? You have already committed yourself to a point of view you may not believe in or agree with. Your only ally, the husband, has abandoned ship and now you are debating a point of view that may not even be yours. Always make your position known. The worst thing that can happen is that someone may disagree with you and you then have the option of helping to end the conversation as quickly as possible.

If you are truthful and honest at all times, you never have to remember which position you have taken with which prospect. The bottom line is always being true to your Lord and to yourself. While not everyone may agree with your opinions or beliefs, at least they must respect you for having your own and not trying to conceal them from others.

Once secure in your own convictions and beliefs, you can also afford to learn the art of asking good questions. The proper question invites connection. Statements most often create a position and divide, whereas questions tend to unite as they invite your hearers into the learning process. Having a position puts me in a mindset where I must defend and invites my prospect to judge my words. Posing a question puts me in a mindset to be open to learn and invites my prospect to learn with me.

The most effective statements carry with them the invitation of the question. For example: “Ask not your country can do for you. Ask what you can do for your country.” The question raised is obvious, and the conclusion is compelling.

A tip for the wise is sufficient: never compromise your convictions, including the conviction to be a light in the darkness. This is a significant means of showing respect to your prospects and customers, while earning their respect.